:root{--ink:#24362e;--muted:#65726a;--paper:#f6f7f3;--line:#dfe5dc;--green:#295b43;--green-dark:#193e2c;--accent:#dce9b4;--white:#fff;--radius:12px}*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:16px/1.6 system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif}a{color:var(--green);text-underline-offset:4px}button,input,select,textarea{font:inherit}button,a,input,select,textarea{touch-action:manipulation}a:focus-visible,button:focus-visible{outline:3px solid #8ca557;outline-offset:4px}input:focus,select:focus,textarea:focus{outline:2px solid #8ca557;outline-offset:1px}.site-header{background:var(--white);border-bottom:1px solid var(--line)}.header-inner{max-width:1260px;margin:auto;padding:24px 40px;display:flex;justify-content:space-between;align-items:center;gap:24px}.brand{display:flex;align-items:center;gap:12px;color:var(--ink);font-weight:700;line-height:1.3;text-decoration:none;font-size:19px}.brand small{display:block;font-size:9px;letter-spacing:1.8px;margin-top:5px;color:var(--muted);font-weight:600}.brand-mark{display:grid;place-items:center;background:var(--green);color:var(--accent);width:42px;height:46px;border-radius:8px;font-size:29px;font-family:Georgia,serif}nav{display:flex;align-items:center;gap:28px}nav>a{text-decoration:none;font-size:14px;font-weight:600}.text-button{border:0;background:none;color:var(--muted);padding:0;cursor:pointer;font-size:14px}.container{max-width:1260px;margin:auto;padding:44px 40px 64px;min-height:calc(100vh - 176px)}.eyebrow{font-size:11px;letter-spacing:1.9px;font-weight:750;color:var(--green);margin:0 0 12px}h1{font-size:34px;letter-spacing:-1.2px;line-height:1.18;font-weight:680;margin:0 0 14px}h2{font-size:20px;line-height:1.3;margin:0 0 14px}p{margin:0 0 18px}.muted,.hint{color:var(--muted)}.hint{font-size:12px;margin:6px 0 18px}.button{display:inline-flex;align-items:center;justify-content:center;gap:24px;border:1px solid var(--green);background:var(--green);color:white;text-decoration:none;padding:11px 19px;border-radius:7px;font-size:14px;font-weight:650;cursor:pointer;white-space:nowrap}.button:hover{background:var(--green-dark)}.button.secondary{background:#f1f5ed;color:var(--green);border-color:#d1ddcd}.button.secondary:hover{background:#e4eddc}.button.danger{color:#933e32;border-color:#e7cfc8;background:#fff8f5}.button.small{font-size:12px;padding:6px 12px}.hero{display:grid;grid-template-columns:1.15fr 1fr;gap:80px;align-items:center;padding:64px 0 74px}.hero h1{font-family:Georgia,serif;font-size:55px;font-weight:500;letter-spacing:-1.9px;line-height:1.1}.lead{font-size:18px;color:var(--muted);max-width:470px;margin:26px 0 30px}.hero-card{background:var(--green-dark);color:white;padding:34px 36px 0;border-radius:18px}.hero-card .eyebrow{color:var(--accent)}.hero-card ol{padding:0;list-style:none;counter-reset:steps;margin:28px 0}.hero-card li{counter-increment:steps;display:grid;grid-template-columns:42px 1fr;margin:26px 0;column-gap:14px}.hero-card li:before{content:"0" counter(steps);grid-row:span 2;color:var(--accent);font:23px Georgia,serif}.hero-card b{font-size:20px}.hero-card li span{font-size:14px;color:#c3d2c4}.card-foot{border-top:1px solid #41614b;padding:23px 0;color:#c3d2c4;font-size:12px}.intro-note{display:grid;grid-template-columns:180px 1fr;border-top:1px solid var(--line);padding-top:30px}.intro-note p{max-width:630px;color:var(--muted)}.page-heading{display:flex;justify-content:space-between;align-items:center;gap:24px;margin-bottom:28px}.page-heading p:last-child{margin:0}.panel{background:white;border:1px solid var(--line);border-radius:var(--radius);padding:26px;margin-bottom:24px}.section-label{font-size:11px;font-weight:750;letter-spacing:1.4px;margin-bottom:22px;color:var(--muted);display:flex;justify-content:space-between;gap:12px}.section-label span{font-weight:400;letter-spacing:0}.filters{display:flex;align-items:end;gap:16px;flex-wrap:wrap;padding:20px}.filters>div{flex:1;min-width:130px}.filters input,.filters select{margin-bottom:0}.filters>a{font-size:13px;align-self:center}.queue-panel{padding:24px 0 0;overflow:hidden}.queue-panel>.section-label{padding:0 24px}.table-scroll{overflow-x:auto}table{width:100%;border-collapse:collapse;font-size:14px;text-align:left}th{font-size:11px;letter-spacing:.7px;text-transform:uppercase;font-weight:600;color:var(--muted);background:#f9faf6;padding:13px 22px;border-bottom:1px solid var(--line)}td{padding:22px;border-bottom:1px solid #eef1ea;vertical-align:middle}tbody tr:last-child td{border-bottom:0}td small{display:block;font-size:11px;margin-top:5px}.request-link{text-decoration:none;font-weight:650}.request-link:hover{text-decoration:underline}.status{display:inline-block;white-space:nowrap;border-radius:5px;padding:4px 9px;font-size:11px;font-weight:650;background:#eef1eb;color:#526050}.status-Triaged,.status-Assigned{background:#edf0de;color:#656e2c}.status-InProgress{background:#e4edf3;color:#355f79}.status-Completed,.status-Closed{background:#e4efe6;color:#326746}.status-Cancelled{background:#f2e7e2;color:#894b3d}.status.internal{background:#f4e7d7;color:#79592a}.empty{padding:46px 24px;text-align:center}.empty p{color:var(--muted)}label{display:block;font-weight:600;font-size:13px;margin:0 0 7px}input:not([type=checkbox]),select,textarea{display:block;width:100%;border:1px solid #ccd6c8;border-radius:6px;padding:10px 12px;background:#fff;color:var(--ink);margin-bottom:22px}textarea{resize:vertical}.form-panel{max-width:840px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:22px}.form-actions{display:flex;align-items:center;gap:24px;margin-top:26px}.form-actions a{font-size:14px}.back-link{display:inline-block;text-decoration:none;font-size:13px;margin-bottom:20px}.auth-layout{display:grid;grid-template-columns:420px 1fr;gap:70px;max-width:950px;margin:40px auto}.auth-panel{max-width:500px;padding:34px}.auth-panel>.button{margin-top:12px}.auth-panel form+.button,.auth-panel form+a{display:inline-block;margin-top:20px;font-size:14px}.auth-panel h1{font-size:29px}.demo-card{align-self:start;padding:28px;margin-top:20px;border-left:3px solid #d6dfc6}.demo-card code{font-size:13px;overflow-wrap:anywhere}.detail-grid{display:grid;grid-template-columns:1.65fr 1fr;gap:26px}.facts{display:grid;grid-template-columns:1fr 1fr;gap:24px;margin:28px 0 0;padding-top:24px;border-top:1px solid var(--line)}dt{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:1px}dd{margin:5px 0 0;font-size:14px}.facts+h2{margin-top:28px}.preserve{white-space:pre-wrap;overflow-wrap:anywhere}.comment{border-bottom:1px solid var(--line);margin-bottom:20px;padding-bottom:5px;font-size:14px}.comment small{display:block;color:var(--muted);font-size:11px}.comment p{margin-top:12px}.checkbox{display:flex;align-items:center;gap:8px;font-weight:400;margin:0 0 20px}.timeline{padding:0 0 0 20px;list-style:none;border-left:1px solid #dbe2d4;margin-left:4px}.timeline li{position:relative;margin:0 0 24px;font-size:13px}.timeline li:before{content:"";position:absolute;left:-25px;top:7px;width:8px;height:8px;border-radius:50%;background:#8aa175}.timeline b{display:block}.timeline span{font-size:11px;color:var(--muted)}.timeline p{margin:8px 0}.validation:empty,.validation-summary-valid{display:none}.validation,.notice{padding:16px 20px;border-radius:7px;border:1px solid #e8c8bc;background:#fff5ef;color:#8d3924;margin-bottom:24px;font-size:14px}.validation ul{padding-left:18px;margin:0}.notice{background:#edf3e3;color:var(--green);border-color:#d4e0c3}.inline-actions{display:flex;gap:8px}.pagination{justify-content:flex-end}.site-footer{max-width:1260px;padding:24px 40px;margin:auto;display:flex;justify-content:space-between;gap:18px;color:var(--muted);font-size:11px;border-top:1px solid var(--line)}.skip{position:absolute;left:-1000px}.skip:focus{left:10px;top:10px;background:white;padding:10px;z-index:10}@media(max-width:900px){.hero{gap:30px}.hero h1{font-size:44px}.detail-grid{grid-template-columns:1fr}.auth-layout{grid-template-columns:1fr;gap:0;max-width:500px}.demo-card{margin-top:0}.hero-card{padding:28px}.container{padding:32px 24px}.header-inner{padding:20px 24px}.site-footer{padding:24px}}@media(max-width:650px){.hero{grid-template-columns:1fr;padding:20px 0 40px}.hero h1{font-size:42px}.header-inner{align-items:flex-start;padding:20px;gap:15px}.brand{font-size:16px}.brand small{font-size:8px}nav{gap:14px;flex-wrap:wrap;justify-content:flex-end}.container{padding:28px 20px}.page-heading{align-items:flex-start;flex-direction:column}h1{font-size:29px}.form-grid,.facts{grid-template-columns:1fr;gap:0}.facts{gap:20px}.panel{padding:20px}.queue-panel{padding:20px 0 0}.filters{gap:12px}.filters>div{min-width:100%;}.filters>a{margin-left:10px}.intro-note{grid-template-columns:1fr}.site-footer{flex-direction:column}.auth-layout{margin:10px auto}.demo-card{padding:20px}.button{white-space:normal}.inline-actions{flex-wrap:wrap}th,td{padding:14px}.section-label{flex-wrap:wrap}}

.filters input:not([type=checkbox]),.filters select{margin-bottom:0}.table-scroll table{min-width:760px}
@media(max-width:650px){.queue-panel table{min-width:0}.queue-panel table,.queue-panel tbody{display:block}.queue-panel thead{display:none}.queue-panel tr{display:grid;grid-template-columns:1fr 1fr;gap:0;padding:16px 4px;border-bottom:1px solid var(--line)}.queue-panel tr:last-child{border-bottom:0}.queue-panel td{display:block;border:0;padding:8px 16px;font-size:13px}.queue-panel td:first-child{grid-column:1/-1;font-size:15px}.queue-panel td[data-label]:before{content:attr(data-label);display:block;font-size:10px;text-transform:uppercase;letter-spacing:.7px;color:var(--muted);margin-bottom:4px}}

.filters .filter-toggle{flex-basis:100%;margin:0;font-size:12px}.filters>button{margin-left:auto}@media(max-width:650px){.filters>button{margin-left:0}}

.setup-row{display:flex;justify-content:space-between;align-items:center;gap:20px;padding:18px 0;border-top:1px solid var(--line)}.setup-row small{display:block;color:var(--muted);font-size:12px}.setup-row>a{white-space:nowrap;font-size:13px}

.demo-banner{font-size:11px;color:var(--muted);border-bottom:1px solid var(--line);padding-bottom:12px;margin-bottom:28px}